Last updated: September 9, 2026
This Subscription, Billing, Cancellation, and Refund Policy explains how subscriptions, free trials, billing, cancellations, refunds, upgrades, downgrades, statutory cancellation rights, and payment disputes work for AfterDarkSociety.com, the AfterDark Society mobile applications, and any related services that link to this policy. In this policy, we refer to those services collectively as the “Platform.”
The Platform is operated by After Dark Society, LLC (“After Dark Society,” “we,” “us,” or “our”).
This policy is part of our Terms of Service. Capitalized terms used but not defined in this policy have the meanings given to them in the Terms of Service.
By purchasing, starting, activating, accepting, or continuing a subscription, free trial, paid feature, or other paid service, you agree to this policy, the Terms of Service, the Privacy Policy, and any additional terms presented to you at the time of purchase.
The Platform is intended only for adults who are at least 18 years old.
You must not purchase, start, activate, accept, or use any subscription, free trial, paid feature, or other paid service unless you are at least 18 years old and legally permitted to access adult-oriented content and services in your jurisdiction.
We may require age verification, identity verification, account review, or other compliance checks before or after you purchase or use a subscription.
The Platform may offer free and paid subscription plans.
Subscription features, limits, pricing, renewal periods, free trials, promotional offers, and included benefits may vary by plan, platform, location, device, purchase channel, eligibility, promotion, and time of purchase.
Current or available plans may include:
Plan names, prices, benefits, limits, and features are subject to change as described in this policy and the Terms of Service.
Paid subscriptions may provide access to enhanced features, which may include increased likes, increased sparks, broader discovery distance, profile-view or like visibility, rewind features, advanced filters, incognito features, priority matching, profile boosts, badges, VIP support, early-access features, or other features described at the time of purchase.
Some features may depend on Platform availability, account status, user verification status, location, app-store rules, payment-processor rules, device compatibility, moderation status, compliance requirements, or other operational factors.
A subscription does not guarantee matches, messages, responses, dates, meetings, relationships, sexual activity, event access, social success, account visibility, content visibility, or any particular outcome.
When you purchase a subscription, we or the applicable payment provider will disclose material billing terms before purchase, which may include:
You are responsible for reviewing all purchase disclosures before completing a purchase.
Paid subscriptions renew automatically unless cancelled before the renewal date or unless otherwise stated at the time of purchase.
By purchasing or activating an automatically renewing subscription, you authorize recurring charges at the then-current price and billing interval until the subscription is cancelled.
Your subscription will continue to renew until you cancel it through the applicable cancellation method described in this policy or until we terminate or suspend it in accordance with the Terms of Service.
We may offer free trials, discounted periods, account credits, subscription extensions, referral rewards, or other promotional offers.
Eligibility for promotions may be limited by account, user, device, payment method, purchase channel, location, prior trial use, verification status, or other criteria determined by us or the applicable payment provider.
Unless stated otherwise, if a free trial converts into a paid subscription, you will be charged when the trial ends unless you cancel before the trial expires.
We may modify, suspend, revoke, or terminate promotional offers at any time, subject to applicable law and the terms presented at the time of the offer.
Subscriptions purchased through AfterDarkSociety.com are processed by CCBill unless we state otherwise.
If you purchase a subscription through the website:
For CCBill billing support, cancellation assistance, or payment questions, contact CCBill Consumer Support:
Email: support@ccbill.com Phone: (888) 596-9279 Support Portal: https://support.ccbill.com/
You may also contact us at support@afterdarksociety.com, but if your payment is processed by CCBill, some billing actions may need to be completed through CCBill.
If you purchase a subscription, free trial, in-app purchase, or paid feature through the Apple App Store, the transaction is between you and Apple, not directly with After Dark Society.
Apple controls billing, renewal, cancellation, refunds, tax handling, payment methods, subscription management, and certain purchase-related customer support for Apple App Store purchases.
To manage or cancel an Apple subscription, you must use your Apple ID subscription settings or the subscription-management tools made available by Apple.
We generally cannot cancel, refund, or modify Apple App Store purchases directly unless Apple’s systems allow us to do so.
Apple’s terms, refund rules, and subscription-management procedures apply to Apple App Store purchases.
If you purchase a subscription, free trial, in-app purchase, or paid feature through Google Play, the transaction is between you and Google, not directly with After Dark Society.
Google controls billing, renewal, cancellation, refunds, tax handling, payment methods, subscription management, and certain purchase-related customer support for Google Play purchases.
To manage or cancel a Google Play subscription, you must use your Google Play subscription settings or the subscription-management tools made available by Google.
We generally cannot cancel, refund, or modify Google Play purchases directly unless Google’s systems allow us to do so.
Google’s terms, refund rules, and subscription-management procedures apply to Google Play purchases.
By submitting payment information, purchasing a subscription, activating a free trial that converts to a paid subscription, or otherwise using a paid feature, you authorize us, CCBill, Apple, Google, or the applicable payment provider to charge the payment method associated with your purchase.
You represent that you are authorized to use the payment method you provide or select.
You are responsible for keeping your payment information current.
If a payment fails, we or the applicable payment provider may retry the charge, suspend paid features, downgrade your account, cancel your subscription, or take other action permitted by the Terms of Service, this policy, and applicable law.
Prices may not include taxes, fees, currency-conversion charges, bank charges, app-store charges, payment-processor charges, or other amounts imposed by third parties or law.
You are responsible for all applicable taxes, fees, and charges unless the purchase flow states otherwise.
If you upgrade your subscription, the upgrade may take effect immediately or at another time disclosed during the upgrade process.
Depending on the purchase channel and payment provider, you may be charged immediately, charged a prorated amount, credited for unused time, or charged at the next renewal date.
Upgrade terms may differ between web purchases, CCBill purchases, Apple App Store purchases, and Google Play purchases.
If you downgrade your subscription, the downgrade may take effect immediately, at the end of the current billing period, or at another time disclosed during the downgrade process.
Downgrading may remove or reduce paid features.
You may lose access to features, limits, boosts, badges, priority access, visibility benefits, or other plan benefits when the downgrade takes effect.
Downgrades generally do not entitle you to a refund or credit unless required by law or stated at the time of downgrade.
You may cancel your subscription at any time using the cancellation method applicable to the purchase channel.
If you purchased through the website and CCBill processed your payment, you may cancel through CCBill Consumer Support:
Email: support@ccbill.com Phone: (888) 596-9279 Support Portal: https://support.ccbill.com/
If you purchased through the Apple App Store, you must cancel through your Apple ID subscription settings or Apple’s subscription-management tools.
If you purchased through Google Play, you must cancel through your Google Play subscription settings or Google’s subscription-management tools.
If cancellation tools are available in your Platform account, you may also use those tools, but purchases made through CCBill, Apple, or Google may still need to be cancelled through the applicable payment provider.
Deleting the app, logging out, uninstalling the app, not using the Platform, hiding your profile, disabling notifications, or deleting a payment method does not necessarily cancel your subscription.
Additional statutory cancellation, cooling-off, automatic-renewal, dating-service, social-referral, withdrawal, or consumer-protection rights may apply as described in section 18.
Unless stated otherwise or required by law, cancellation stops future renewal charges but does not automatically refund amounts already paid.
After cancellation, you may continue to access paid features until the end of the then-current paid billing period, unless your account is suspended or terminated under the Terms of Service or unless the applicable payment provider applies a different rule.
When the paid period ends, your account may be downgraded to a free plan or another available plan.
Deleting your account does not necessarily cancel a subscription purchased through CCBill, Apple, Google, or another payment provider.
Before deleting your account, you should cancel any active subscription through the applicable purchase channel.
If you delete your account without cancelling an active subscription, you may continue to be charged until the subscription is cancelled through the applicable payment provider.
Except where required by law or expressly stated in this policy or in the purchase terms presented to you, subscription fees, in-app purchases, paid features, account credits, boosts, trial conversions, and other charges are non-refundable.
We do not provide refunds or credits for:
This refund policy does not limit any refund rights you may have under applicable law or under Apple’s, Google’s, CCBill’s, or another payment provider’s refund rules.
Nothing in this policy limits cancellation, refund, cooling-off, withdrawal, automatic-renewal, app-store, payment-provider, dating-service, social-referral, or consumer-protection rights that apply under nonwaivable law.
18.1 Automatic-Renewal Rights
If applicable law gives you specific rights regarding automatic renewals, continuous-service plans, free trials, promotional periods, renewal reminders, cancellation methods, or renewal notices, we will comply with those rights.
Where required by law, we will provide clear subscription terms before purchase, obtain required affirmative consent, provide required acknowledgments, provide required renewal reminders, provide required notices of material changes, and provide legally required cancellation methods.
18.2 Online Cancellation
Where applicable law requires online cancellation, same-channel cancellation, “click-to-cancel,” or a cancellation process that is at least as easy to use as the enrollment process, we will provide the cancellation method required by law for subscriptions that we control.
For subscriptions purchased through CCBill, Apple, Google, or another payment provider, you may need to cancel through that provider’s subscription-management tools. We will provide reasonable instructions or links where required or appropriate.
18.3 App-Store Statutory and Contractual Rights
If you purchased through the Apple App Store or Google Play, your cancellation and refund rights may be governed by Apple’s or Google’s terms, policies, and local-law compliance processes.
Apple or Google may provide cancellation, refund, withdrawal, or consumer-rights procedures that differ from the procedures we control directly.
You should use the applicable app-store tools to manage or cancel an app-store subscription.
18.4 European Union, United Kingdom, and Other Withdrawal Rights
If you are located in the European Union, United Kingdom, or another jurisdiction that provides a statutory withdrawal or cooling-off right for digital services, that right may apply unless you consented to immediate performance of the digital service and acknowledged that you would lose the withdrawal right once performance began, or unless another legal exception applies.
If you believe you have a statutory withdrawal, cooling-off, or cancellation right, contact support@afterdarksociety.com and identify the right you are exercising.
18.5 Effect of Statutory Cancellation
If you validly exercise a statutory cancellation, withdrawal, cooling-off, or similar right, we will provide the remedy required by applicable law.
That remedy may include cancellation of future charges, a refund, a partial refund, termination of access to paid features, or another legally required outcome.
18.6 No Waiver
Any waiver of a statutory cancellation, refund, withdrawal, cooling-off, automatic-renewal, dating-service, social-referral, or consumer-protection right is void to the extent prohibited by applicable law.
Some jurisdictions have laws that apply to dating-service, dating-referral, matchmaking, social-referral, or similar services. Those laws may give you additional cancellation, refund, contract, hold, or service-extension rights. Nothing in this policy limits any nonwaivable right you have under those laws.
If a dating-service, dating-referral, matchmaking, social-referral, or similar law applies to your purchase, you may have the right to cancel your subscription or paid service within the statutory cancellation period. The availability, timing, method, and effect of those rights depend on the law that applies to you and the service you purchased.
19.1 California Dating-Service Cancellation Notice
If California law applies and your purchase is a dating service contract under California law, you may cancel the contract or offer until midnight of the third business day after the day on which you sign the agreement or offer to purchase those services.
For an online dating service, cancellation occurs when you give written notice of cancellation by email to the email address provided by the seller.
You may cancel by emailing support@afterdarksociety.com or by using any other cancellation method we make available for that purpose.
To help us process your request, your cancellation notice should include:
If you timely exercise a California statutory cancellation right, we will provide the refund or other remedy required by California law.
19.2 New York Social-Referral Cancellation Notice
If New York law applies and your purchase is a social referral service contract under New York law, you may cancel the contract without a cancellation fee within three business days after the date you physically or electronically receive a copy of the contract.
To cancel, send written notice by email to support@afterdarksociety.com or by another legally permitted method. Your notice should identify your account and state that you are cancelling the contract.
You may use the following form:
Notice of Cancellation
Date of transaction: ______________________________
You may cancel this contract, without any cancellation fee, within three business days after the date you receive a copy of this contract by sending this signed and dated notice of cancellation by email to support@afterdarksociety.com or by another legally permitted method.
I hereby cancel this transaction.
Buyer name: ______________________________
Buyer email address: ______________________________
Username: ______________________________
Date: ______________________________
Signature, if sent in paper form: ______________________________
19.3 New York Social-Referral Service Terms
If New York law applies and your purchase is a social referral service contract under New York law:
These rights apply only if and to the extent New York law applies to your purchase and the Platform service purchased.
19.4 Illinois Dating-Referral Cancellation Notice
If Illinois law applies and your purchase is a dating referral services contract under Illinois law, you may have the right to cancel the contract within the statutory cancellation period and receive a refund as required by Illinois law.
If Illinois law applies, a dating referral services contract may be cancellable within three business days after the first business day after the contract is signed by the customer. If the purchase is not made at an existing facility, a longer statutory cancellation period may apply.
To exercise an Illinois statutory cancellation right, send written notice by certified or registered mail to the address provided in your contract or purchase confirmation, or by another method we make available if permitted by applicable law. You may also contact support@afterdarksociety.com for assistance.
Your cancellation notice should include:
If you timely exercise an Illinois statutory cancellation right, we will provide the refund or other remedy required by Illinois law.
19.5 Illinois Relocation, Death, and Other Statutory Rights
If Illinois law applies and your purchase is a dating referral services contract under Illinois law, you may have additional rights if you relocate, if the purchased services are unavailable, or if the customer dies during the term of the contract.
If those rights apply, we will provide the cancellation, partial refund, estate-related adjustment, or other remedy required by Illinois law.
19.6 Other Jurisdictions
Other states or countries may provide similar cancellation, cooling-off, withdrawal, refund, dating-service, matchmaking, social-referral, or subscription rights.
If those laws apply to your purchase, we will honor them as required by law.
To exercise a statutory cancellation, cooling-off, withdrawal, or similar right, contact support@afterdarksociety.com and include:
If your payment was processed by CCBill, Apple, Google, or another payment provider, you may also need to submit the cancellation or refund request through that provider’s required process.
For web purchases processed by CCBill, refund requests may need to be submitted to CCBill.
For CCBill billing support, refund requests, duplicate-charge issues, unauthorized-charge issues, or payment questions, contact CCBill Consumer Support:
Email: support@ccbill.com Phone: (888) 596-9279 Support Portal: https://support.ccbill.com/
You may also contact us at support@afterdarksociety.com for assistance, but we may not be able to issue or approve refunds for CCBill transactions unless CCBill’s systems and rules allow it.
For Apple App Store purchases, refund requests must generally be submitted to Apple.
Apple determines refund eligibility for Apple App Store purchases under Apple’s rules and procedures.
We generally cannot issue Apple App Store refunds directly.
For Google Play purchases, refund requests must generally be submitted to Google unless Google’s rules allow us to assist directly.
Google determines refund eligibility for Google Play purchases under Google’s rules and procedures.
We generally cannot issue Google Play refunds directly unless Google’s systems allow it.
If you initiate a chargeback, payment dispute, reversal, or similar claim, we may suspend or terminate your subscription, restrict your account, disable paid features, preserve records, provide information to the payment provider, card network, bank, app store, or processor, and take other action permitted by law and the Terms of Service.
A chargeback or payment dispute does not automatically cancel your subscription. You should still cancel the subscription through the applicable purchase channel to avoid future charges.
Fraudulent, abusive, or repeated payment disputes may result in account termination, loss of access, denial of future purchases, or other enforcement action.
If a payment cannot be processed, we or the applicable payment provider may retry the payment, suspend paid features, downgrade your account, cancel your subscription, restrict access, or require updated payment information.
You remain responsible for unpaid amounts, subject to applicable law.
We may change subscription prices, plan pricing, fees, trial terms, renewal pricing, or paid-feature pricing from time to time.
For existing subscriptions, price changes will apply as disclosed through the applicable purchase channel and as required by law.
If applicable law, CCBill, Apple, Google, or another payment provider requires notice or affirmative consent for a price change, the change will not apply unless the required notice or consent process is completed.
If you do not agree to a price change, you should cancel your subscription before the change takes effect.
We may modify, add, remove, suspend, limit, or discontinue features, plans, benefits, or paid services at any time, subject to applicable law and the Terms of Service.
A paid subscription provides access to the paid features available for your plan during the subscription period, as they may change from time to time.
We do not guarantee that any specific feature, boost, filter, badge, visibility benefit, matching feature, discovery feature, event feature, or content feature will remain available indefinitely.
We may offer promotional credits, referral rewards, subscription extensions, free trial periods, account credits, or similar benefits.
Promotional credits and referral rewards have no cash value unless we state otherwise.
Promotional credits and referral rewards may expire, may be limited to certain accounts or plans, may not be transferable, and may be revoked if obtained through fraud, abuse, duplicate accounts, fake referrals, policy violations, or other improper conduct.
We may modify, suspend, or terminate promotional credit and referral programs at any time, subject to applicable law and any terms presented with the promotion.
If your account is suspended, restricted, or terminated because you violated the Terms of Service, Community Guidelines, or other policies, you may lose access to paid features, subscriptions, User Content, messages, groups, events, boosts, badges, rewards, or other benefits.
Unless required by law, account suspension, restriction, or termination for policy violations does not entitle you to a refund.
If your subscription is managed by CCBill, Apple, Google, or another payment provider, you may still need to cancel the subscription through that provider to stop future charges.
Subscriptions, paid features, free trials, prices, app-store availability, payment methods, and plan benefits may vary by location.
We may restrict or discontinue subscriptions or paid features in jurisdictions where we determine that legal, payment, app-store, operational, safety, or compliance considerations require restriction or discontinuation.
Nothing in this policy limits rights you may have under applicable consumer-protection, automatic-renewal, cancellation, refund, app-store, payment-services, dating-service, social-referral, cooling-off, withdrawal, or other laws that cannot be waived by contract.
If applicable law gives you additional cancellation, refund, notice, consent, cooling-off, withdrawal, or subscription-management rights, we will comply with those rights.
For general subscription or billing questions, contact:
For CCBill billing support, cancellation assistance, refund requests, duplicate-charge issues, unauthorized-charge issues, or payment questions, contact CCBill Consumer Support:
Email: support@ccbill.com Phone: (888) 596-9279 Support Portal: https://support.ccbill.com/
For Apple App Store purchases, use Apple’s subscription-management and refund tools.
For Google Play purchases, use Google Play’s subscription-management and refund tools.
We may update this policy from time to time.
When we make material changes, we may notify you by posting the updated policy, updating the “Last updated” date, sending an email, providing an in-platform notice, using a click-through notice, or using another method reasonably designed to notify affected users.
If applicable law requires affirmative consent for a material change, the change will not apply unless the required consent is obtained.
Your continued use of the Platform after an updated policy becomes effective means you acknowledge the updated policy.
For general support, contact:
For privacy questions or privacy rights requests, contact:
For legal notices, contact: